Shipping policy

 

Shipping Times:
2-7 business days 

At the moment I am only shipping candles within the UK. I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the postal service. Once the package is scanned by the post office I have no control over how long the package will take to arrive. I am not liable or responsible for any delays, re-routes, or failed deliveries of your package. 


However, I always want to make sure you receive the order that you paid for so please contact me at contact@cosiico.co.uk if you ever have any concerns with the status of your order.

*Important* All orders will be shipped out by Royal Mail Signed.
- This is to ensure you receive your candles and I know that it has been safely delivered to you. 

Customs and Import Taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to custom.